FAQ

Don’t see your question here? Contact us at info@ontarioplace.com and we’ll be happy to help!

01. What is happening at Ontario Place?

Come and explore this iconic waterfront location in Toronto. Take in a few deep breaths of lakeside air and it’s easy to forget you’re steps away from the heart of the city. Discover new ways to enjoy Ontario Place and see what’s ON! Explore the West Island, take in the views, stroll through Trillium Park & William G. Davis Trail or watch a movie at Cinesphere!

02. How do I get to Ontario Place?

Please visit our Visit Us page to find driving, cycling, walking and transit options to access Ontario Place.

03. Is it free to go to Ontario Place?

There is no admission to walk through Ontario Place.

We are a public park with year round activities (some rentals fees may apply). We are also a venue for a number of exciting third-party events some of which may be ticketed. For more information, please visit our events calendar.

04. Is there food and beverage available for purchase?

During the summer months, the Vista Eatery offers a casual dining experience and a licensed patio overlooking Lake Ontario.  You can also find Fork in the Road, a snack bar located on the West Island.
Please note the Vista Eatery and Fork in the Road are closed for the winter.

Year round, the Cinesphere offers concessions for movie-goers.

05. Is there a 19+ licensed area?

Yes, the Vista Eatery on the East Island is licensed. Please note the Vista Eatery is closed for the winter.

06. What is Trillium Park and William G. Davis Trail?

Trillium Park and William G. Davis Trail is located along the eastern edge of Ontario Place. The park features an open-air pavilion, and lots of rocky areas to climb and see the views of Lake Ontario. The new trail is named in honour of Bill Davis who was Premier when Ontario Place first opened in 1971.

Visit our Trillium Park and William G. Davis Trail page for more info.

07. How do I host a fire in the Trillium Park fire pit?

A reservation must be made via our Fire Pit page.

08. Where can I park?

Ontario Place has two parking lots for public use. Entrances to the parking lots can be accessed from Remembrance Drive and Ontario Place Boulevard.

Visit our Parking page for more info.

*Our parking lots can be busy, especially on days when there are movies at CINESPHERE, shows at CIRQUE DU SOLEIL and the AURORA WINTER FESTIVAL. Parking is available on a first come first serve basis and not guaranteed. We strongly encourage visitors to arrive early and if parking is not available in our lots, you can visit our parking page to locate other lots in the area.

09. Can I get to the park by public transit?

For more details on the best route for you, visit our Visit Us page.

10. Can I walk or ride my bike to Ontario Place?

There is a pedestrian and bike path called The Martin Goodman Trail that runs past Ontario Place along Lakeshore Blvd from Etobicoke in the west end to the beaches in the east end. You can also cross Lakeshore from the CNE grounds, which will take you directly to the Ontario Place West entrance. Cyclists must dismount and walk bicycles within the event space and/or pedestrian crossing bridges.

Locate a Bike Share location near Ontario Place.

11. Are there bike racks at Ontario Place?

We have 3 bike racks located at each entrance to Ontario Place.

  • West Island entrance is located at Ontario Drive & Lake Shore Boulevard West – pedestrian access only.
  • Park & Trail / East entrance is located at Ontario Place Boulevard & Lake Shore Boulevard West.
  • Budweiser Stage / Echo Beach entrance is located at Remembrance Drive & Lake Shore Boulevard West.

12. Can I ride my bike around Ontario Place?

Yes, however cyclists must dismount and walk bicycles within the event space and/or pedestrian crossing bridges.

13. Can I bring a BBQ?

Ontario Place does not currently have or allow any BBQs.

14. Can I bring my own food or beverage to Ontario Place?

Visitors are welcome to bring food and non-alcoholic refreshments to Ontario Place.

Please do not to feed wildlife and please ensure all waste is disposed of properly.

15. Is Ontario Place fully accessible?

Ontario Place is accessible in various areas however there are some outdoor paths and pedestrian bridges with a steep grade.

Cinesphere is accessible. Please note washrooms and concession are located on the lower level however can be accessed via elevator. There are 2 parking spots located outside the West Entrance which is the closest entrance to Cinesphere.

16. Are there washrooms?

Yes, there are several washrooms at Ontario Place. Please see map for specific locations.
Please note some washrooms are closed throughout the winter months.

17. Are there ATMs on site?

Ontario Place does not have any ATMs on site. For specific events, however, there may be some available.

18. Can I bring my camera?

Yes, and feel free to share your photos online and tag #OntarioPlace and tag us (Facebook, Twitter, Instagram) via @OntarioPlace

19. Is Cinesphere open?

Yes, Cinesphere opened to the public as of November 3, 2017. For info on screenings and to purchase tickets please visit our Cinesphere page.

20. Can I bring my dog?

Ontario Place Pet Policy

Dogs are allowed at Ontario Place, however all dogs must be kept on a handheld leash that is six feet or shorter and be well behaved at all times. Pet owners are required to pick up after their pets and properly dispose of their droppings.

Service Animal Policy

Ontario Place welcomes visitors with service animals. The Pet Policy applies to service animals with the following exemptions:

  • Service animals in a working capacity are allowed in all public areas of the park when accompanied by a visitor with a disability; and,
  • Service animals should be harnessed, leashed or tethered unless such devices interfere with the service animal’s work, or if the visitor’s disability prevents the use of these devices. In that case, the visitor must maintain control of the animal through voice, signal or other effective controls.

Pet Safety

Use the tips below for healthier and happier travels with your pets:

  • Be sure to keep your pet cool.
  • Be sure to have plenty of water available, especially when exploring an event.
  • Never leave your pets in a parked car, even if the windows are open or if you are parked in the shade. It takes only minutes for a pet left in a vehicle on a warm day to succumb to heatstroke and suffocation.
  • If you see signs of heat exhaustion, take the dog into the shade, or to your veterinarian. Do not hesitate to seek medical attention.
  • Signs of heatstroke include restlessness, excessive thirst, heavy panting, lethargy, dark tongue, rapid pulse, fever, vomiting, glazed eyes, dizziness or lack of coordination.

Don’t see your question here? Contact us at info@ontarioplace.com and we’ll be happy to help!

21. How do I get a Photography Permit?

Currently we are finalizing our process for obtaining a photo permit. In the meantime, you are welcome to come down and proceed with photoshoots. Please be aware that we do have onsite programming in various locations across the Ontario Place grounds so we ask that your photoshoot not interfere with existing programming and not disrupt any other activities taking place.

22. Can I fish at Ontario Place?

Fishing is permitted, however some restrictions apply. Please visit our Fishing page for more info.

23. Can I swim at Ontario Place and Trillium Park?

Due to unknown shoreline conditions and no water quality monitoring, swimming is not permitted anywhere at Ontario Place including Trillium Park.

24. What is the Aurora Winter Festival?

From November 22 – January 5th, the West Island will be transformed into a magical winter wonderland with a beautiful skating rink, a tube park, massive light displays, a Christmas Market, amusement rides, food gardens, magical characters, and plenty of other exciting activities.

This festival is ticketed. Please visit their website to purchase tickets.

25. Do Cinesphere tickets give access to Aurora Winter Festival

Cinesphere tickets do not allow access to Aurora Winter Festival. Please visit their website to purchase tickets.

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