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FAQ

FAQ

Don’t see your question here? Contact us at [email protected] and we’ll be happy to help!

01. What is happening at Ontario Place?
Come and explore this iconic waterfront location in Toronto. Take in a few deep breaths of lakeside air and it’s easy to forget you’re steps away from the heart of the city. 
02. How do I get to Ontario Place?
Please visit our Visit Us page to find driving, cycling, walking and transit options to access Ontario Place.
03. Is there food and beverage available for purchase?
There is food or beverage available for purchase at the General Store in Trillium Park.  
04. What is Trillium Park and William G. Davis Trail?
Trillium Park and William G. Davis Trail is located along the eastern edge of Ontario Place. The park features an open-air pavilion, and lots of rocky areas to climb and see the views of Lake Ontario. The new trail is named in honour of Bill Davis who was Premier when Ontario Place first opened in 1971. Visit our Trillium Park and William G. Davis Trail page for more info.
05. How do I make a Fire Pit reservations?
We have one fire pit available for reservation in Trillium Park. Please visit our Fire Pit page for more information.
06. Are fires allowed at Ontario Place?
A fire is only allowed at our designated fire pit. Reservations are required. Please visit our Fire Pit page for more information.
07. Can I get to the park by public transit?
For more details on the best route for you, visit our Visit Us page.
08. Can I walk or ride my bike to Ontario Place?
There is a pedestrian and bike path called The Martin Goodman Trail that runs past Ontario Place along Lakeshore Blvd from Etobicoke in the west end to the beaches in the east end. You can also cross Lakeshore from the CNE grounds, which will take you directly to the Ontario Place West entrance. Cyclists must dismount and walk bicycles within the event space and/or pedestrian crossing bridges. Locate a Bike Share location near Ontario Place.
09. Can I ride my bike around Ontario Place?
Yes, however cyclists must dismount and walk bicycles within the event space and/or pedestrian crossing bridges.
10. Can I bring a BBQ?
Ontario Place does not currently have or allow any BBQs.
11. Can I set up a tent or temporary enclosure anywhere on-site?
No, tents are only permitted as part of a Site Reservation which permits a 10’ by 10’ tent. Site Reservations are currently only permitted in Trillium Park. Visit our Site Reservations page for more information.
12. Can I bring my own food or beverage to Ontario Place?
Visitors are welcome to bring food and non-alcoholic refreshments to Ontario Place. Please do not to feed wildlife and please ensure all waste is disposed of properly.
13. Is Ontario Place fully accessible?
Ontario Place is accessible in various areas however there are some outdoor paths and pedestrian bridges with a steep grade.  
14. Are there washrooms?
Yes, there is one washroom located at the Trillium Park entrance.  
15. Are there ATMs on site?
Ontario Place does not have any ATMs on site. For specific events, however, there may be some available.
16. Can I bring my camera?
Yes, and feel free to share your photos online and tag #OntarioPlace and tag us Facebook, Twitter, Instagram @OntarioPlace.
17. Is Cinesphere open?
Cinesphere is currently closed. Construction work (repairs) on the Cinesphere, PODs and adjacent bridges is anticipated to continue throughout 2023. Beginning in 2024, the majority of the site will be closed to allow for active construction, with the exception of Budweiser Stage and a portion of the parking lots, as well as Trillium Park, as long as it remains safe to do so. For more information about access to the site during construction, please visit our Site Access page.
 
18. Can I bring my dog?

Ontario Place Pet Policy

Dogs are allowed at Ontario Place, however all dogs must be kept on a handheld leash that is six feet or shorter and be well behaved at all times. Pet owners are required to pick up after their pets and properly dispose of their droppings.

Service Animal Policy

Ontario Place welcomes visitors with service animals. The Pet Policy applies to service animals with the following exemptions:
  • Service animals in a working capacity are allowed in all public areas of the park when accompanied by a visitor with a disability; and,
  • Service animals should be harnessed, leashed or tethered unless such devices interfere with the service animal’s work, or if the visitor’s disability prevents the use of these devices. In that case, the visitor must maintain control of the animal through voice, signal or other effective controls.
20. Can I fish at Ontario Place?
Fishing is permitted, however some restrictions apply. Please visit our Fishing page for more info.
21. Can I swim at Ontario Place and Trillium Park?
Due to unknown shoreline conditions and no water quality monitoring, swimming is not permitted anywhere at Ontario Place including Trillium Park.
22. I have questions about Budweiser Stage or Echo Beach tickets. What do I do?
Ontario Place is not responsible for Budweiser Stage or Echo Beach concerts, including all ticketing.  For any questions, please contact Live Nation at (416) 260-5600 or [email protected]
23. What areas of the site are being affected by construction?
As part of the redevelopment of Ontario Place, construction activities are ongoing across the site, including work to upgrade critical infrastructure, such as sewage, water, electrical and gas services. This work requires heavy machinery and construction equipment, as well as trained personnel with proper safety gear. To help protect the health and safety of our visitors and workers, and ensure the redevelopment remains on schedule, the following portions of the site have been closed:
  • Ontario Place marina
  • West Island, including the west entrance located at the intersection of Lake Shore Blvd. West and Ontario Drive
  • Path through the marina that connects the West Island to Trillium Park
  • The east entrance at the intersection of Lake Shore Blvd. West and Ontario Place Blvd. 
  • The west bridge over Lake Shore Blvd. West that connects Ontario Place to Exhibition Place.
  • The center bridge over Lake Shore Blvd. West that connects Ontario Place to Exhibition Place will be closed seasonally.   
At this time, Trillium Park, William G. Davis Trail, Budweiser Stage for Live Nation events, and a portion of the parking lots will remain open, as long as it remains safe to do so For more information about access to the site during construction, please visit our Site Access page.

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